Have you ever built a dashboard that you felt was insightful and valuable, only to realize that the people you shared it with didn’t act on it?
This is a common frustration. A dashboard might be packed with data, but if it feels like criticism — “20% below plan,” “high cancellation rate” — it rarely motivates action.
Inspired by Dale Carnegie’s principle “Criticism doesn’t work,” I believe dashboards should not highlight failure, but rather show how close people are to achieving success.